Last Updated: 29 July 2026
1. Introduction
Welcome to Deck & Dice (Pty) Ltd ("Deck & Dice", "we", "our", or "us").
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), the Electronic Communications and Transactions Act (ECTA), and other applicable South African laws.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or make purchases through our website.
Website: https://www.deckanddice.co.za
By using our website, you agree to the practices described in this Privacy Policy.
2. Company Information
Company Name: Deck & Dice (Pty) Ltd
Business Address:
Deck & Dice
Cedar Square
Cedar Road
Fourways
South Africa
Email:
info@deckanddice.co.za
3. What Personal Information We Collect
Depending on how you use our website, we may collect the following information:
Information you provide
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Company name (if applicable)
- Payment information (processed securely through our payment provider)
- Account login information (if you create an account)
- Messages submitted through our contact form
- Product reviews you voluntarily submit
Information collected automatically
When you visit our website we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Products viewed
- Time spent on pages
- Referring websites
- General location information
- Cookie identifiers
4. How We Collect Your Information
We collect information when you:
- Browse our website
- Create an account
- Place an order
- Contact us
- Submit a product review
- Complete checkout
- Interact with advertisements
- Accept cookies (where applicable)
5. Why We Collect Your Information
We use your information to:
- Process and fulfil your orders
- Deliver products to you
- Process payments
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Prevent fraud
- Detect security threats
- Maintain customer accounts
- Comply with legal obligations
- Analyse website performance
- Improve advertising effectiveness
6. Legal Basis for Processing
Where required by applicable law, we process your personal information because:
- It is necessary to fulfil a contract with you.
- We have your consent.
- We have a legitimate business interest.
- We are required to comply with legal obligations.
7. Payment Processing
Payments are processed securely through Yoco.
Deck & Dice does not store your full credit card or debit card details on our servers.
Your payment information is processed according to Yoco's own security standards and privacy practices.
8. Shipping Information
To deliver your orders, we share only the information necessary with our delivery partners.
Our deliveries are arranged using courier services available through Bob Go.
This may include:
- Your name
- Delivery address
- Contact number
- Order reference
Our courier partners are only permitted to use your information for fulfilling deliveries.
9. Customer Accounts
You may purchase products either:
- as a guest, or
- by creating a customer account.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
10. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- remember your shopping cart
- remember login sessions
- understand website usage
- improve website performance
- measure advertising effectiveness
Cookies do not normally identify you personally but may become associated with personal information.
You can disable cookies through your browser settings, although some website functionality may no longer operate correctly.
11. Analytics and Advertising
We use the following services:
Google Analytics
Google Analytics helps us understand how visitors use our website by collecting anonymous usage information.
Google Ads
Google Ads allows us to measure advertising performance and display relevant advertisements.
Meta Pixel
Meta Pixel helps us measure advertising performance across Meta platforms including Facebook and Instagram.
These services may use cookies and similar technologies to collect information about your interaction with our website.
You may manage many advertising preferences directly through your browser or through the privacy settings provided by Google and Meta.
12. Contact Forms
When you submit a contact form we collect the information you provide so that we can respond to your enquiry.
We do not use contact form submissions for marketing unless you separately consent.
13. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers including:
- Yoco (payment processing)
- Bob Go and associated courier companies (delivery)
- Website hosting providers
- Website maintenance providers
- Analytics providers
- Advertising providers
- Government authorities where required by law
These service providers are required to protect your information appropriately.
14. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- unauthorised access
- accidental loss
- misuse
- disclosure
- destruction
- alteration
While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.
15. Data Retention
We retain personal information only for as long as reasonably necessary to:
- fulfil your orders
- provide customer support
- comply with legal obligations
- resolve disputes
- maintain business records
Certain financial and transaction records may be retained for periods required by South African law.
16. Your Rights
Subject to applicable law, you may request to:
- access your personal information
- correct inaccurate information
- update your information
- request deletion of information where legally permissible
- object to certain processing
- withdraw consent where processing relies on consent
- lodge a complaint with the Information Regulator
Requests may be sent to:
Email: info@deckanddice.co.za
17. International Data Transfers
Some of the third-party service providers we use may store or process information outside South Africa.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.
18. Children's Privacy
Our products may be viewed by children; however, purchases may only be made by persons aged 18 years or older, or by minors acting with the permission and supervision of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate parental involvement.
19. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their respective privacy policies.
20. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will always be published on this page together with the revised "Last Updated" date.
Continued use of our website after changes have been published constitutes acceptance of the revised Privacy Policy.
21. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Deck & Dice (Pty) Ltd
Deck & Dice
Cedar Square
Cedar Road
Fourways
South Africa
Email: info@deckanddice.co.za
Website: https://www.deckanddice.co.za